Yes, we offer customer parking. You'll find two dedicated spaces located just behind the salon, accessible via Wise Street.

Merle accepts EFTPOS, credit cards, PayWave, Afterpay, and gift vouchers to make payment easy and flexible for every salon visit.

You can book online through our website by visiting the Stylists page, or connect directly via each stylist’s social media and use the booking links in their bios.

We understand life happens. If you need to cancel your salon appointment, please do so at least 24 hours in advance. Late cancellations or no-shows will incur a 50% fee, which must be paid before rescheduling. This helps us manage our booking schedule fairly. Thank you for your understanding.

We provide detailed descriptions for each service in our booking system to help you choose the right option. If you’re unsure, feel free to contact your stylist directly via Instagram or text — they can guide you or book a consultation to ensure you’re matched with the right service.

We kindly ask that extra guests, including children, are not brought to your appointment. Many of our clients use their salon visit as a time to relax, unwind, or work remotely, and our studio is a smaller, intimate space designed for calm and comfort. Thank you for understanding.